Welcome to the Fine Print
Here’s where we get into the nitty-gritty: our Legal Disclosure, Privacy Policy, and Refund Policy.
We know policies aren’t anyone’s idea of a great read, but we’ve kept things clear, straightforward, and easy to understand.
Dive in below to find out exactly how we handle your information, our service guarantees, and what you can expect when working with Hola Divorce Texas.
Legal Disclosures & Policies
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Hola Divorce Texas operates as a legal document preparation service specializing in drafting pro se divorce documents for clients in Texas. Our team has substantial experience as legal secretaries and paralegals; however, we currently function solely as legal document preparation specialists.
We assist pro se clients by preparing the necessary documentation for simple Texas divorces. We do not, under any circumstances, provide legal advice, interpret the law, or act as legal representatives. For more complex cases, or when legal representation is required, clients are encouraged to seek independent legal counsel.
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1. Introduction
At Hola Divorce Texas, your privacy is our priority. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our services, you agree to this policy.
2. Information We Collect
- Personal Information: Name, email, phone number, and mailing address, provided directly by you when you use our services.
- Payment Information: Collected for billing, processed securely through third-party providers.
- Usage Data: Information like IP address, browser type, and site interactions to improve our services and your experience.
3. How We Use Your Information
We use your information to:
- Provide and fulfill your requested services.
- Communicate updates on your account or service status.
- Improve our website and provide relevant ads on Facebook and other platforms.
4. How We Share Your Information
We never sell your information. We may share limited information with:
- Service Providers: Trusted third parties who help us operate our business, like payment processors and marketing platforms, under strict confidentiality.
- Legal Compliance: As required to comply with legal obligations.
5. Facebook Advertising
We use Facebook’s ad services to offer relevant content. Facebook may collect information from your visits to our site. You can adjust your ad preferences through your Facebook account settings.
6. Security
We take reasonable measures to protect your information, but please note that no online data transmission is completely secure.
7. Your Rights
You have the right to access, update, or request deletion of your information. Just reach out to us using the contact info below.
Contact Us
For any questions about this policy, you can reach us at:
- Email : holadivorcetexas@gmail.com
- Phone: 832.295.4877
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1. Service Delivery Timeline
At Hola Divorce Texas, we’re committed to providing timely and efficient service. All divorce documentation is typically completed and delivered via email within 3 weeks of purchase, and no later than 30 days, provided we receive all necessary information from the client.
2. Refund Policy
We understand that circumstances may change, and partial refunds are available within 7 days of purchase. Refunds are calculated based on the work completed as of the time of the refund request, at a rate of $99 per hour. Requests made after 7 days are non-refundable.
3. Client Responsibilities
To ensure the successful and timely preparation of your divorce documents, clients are responsible for providing accurate and timely information, including all required details for serving their spouse. Any delays in providing this information may affect the completion timeline.
If you have any questions about this policy or need further assistance, please reach out to us directly at 832.295.4877 or HolaDivorceTexas@gmail.com
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