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Welcome to the Fine Print
Here’s where we get into the nitty-gritty: our Legal Disclosure, Privacy Policy, Fulfillment Policy and Refund Policy.
We know policies aren’t anyone’s idea of a great read, but we’ve kept things clear, straightforward, and easy to understand.
Dive in below to find out exactly how we handle your information, our service guarantees, and what you can expect when working with Hola Divorce Texas.
Legal Disclosures & Policies
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Hola Divorce Texas operates as a legal document preparation service for pro se divorce clients in Texas.
We do not provide legal advice, interpret the law, or act as legal representatives.
Clients with complex cases or requiring legal counsel are encouraged to consult an attorney.
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Refund and Fulfillment Policy
Service Delivery Timeline:
Documents are completed and sent via email within 3 weeks of purchase and no later than 30 days, assuming timely submission of required client information.
Refunds:
Refund requests within 7 days of purchase may be approved based on work completed, calculated at $99/hour.
No refunds will be provided after 7 days.
Client Responsibilities:
Clients must provide accurate and timely information to avoid delays in service completion.
Our Commitment
We are dedicated to handling your case efficiently and professionally.
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Process Start:
The process begins once the first payment is made, and the intake form is submitted.
E-Filing and Waiting Period:
After the second payment and electronic signatures, documents are e-filed with the court within 5 business days.
The 60-day waiting period begins upon court acceptance of the documents.
Timeline Expectations:
While most cases are finalized within 60–75 days, delays may occur for cases requiring service of process or involving other complexities. No guarantees are made regarding case finalization within 60 days.
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Client Conduct and Termination Policy
We reserve the right to terminate services without refund if a client engages in:
Abusive or disrespectful behavior, including threats or harassment.
Repeated failure to comply with policies or provide required information.
Inappropriate behavior may result in immediate termination of services with written notice.
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Information We Collect:
Personal details (e.g., name, email, phone, address) for service fulfillment.
Payment details processed securely through third-party providers.
Usage data to improve our website and ads.
How We Use Your Information:
To deliver services, update you on your case, and provide relevant information.
Information is never sold; it may be shared with trusted service providers or for legal compliance.
Your Rights:
You may access, update, or request deletion of your information by contacting us at holadivorcetexas@gmail.com.
Contact Us
For any questions about this policy, you can reach us at:
- Email : holadivorcetexas@gmail.com
- Phone: 832.295.4877
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